As the owner of customer onboarding at SoCast, Santino played a critical role in retaining and growing clients. He was accountable for managing a funnel of between 100 and 150 licenses for clients across multiple countries and levels of technical knowledge. He showed himself to be a resilient problem solver who built strong client relationships, balanced competing priorities and used his strong technical skills to overcome implementation hurdles. As a result, we were able to dramatically decrease our onboarding costs while also improving customer satisfaction. In addition, he was a great presence in the office, with a positive attitude and strong sense of humour!

I've worked along side Santino for many years. He's always been professional and always took extra care to ensure the client's needs were met. He is a quick learner and is always great to bounce ideas off of and brainstorm new ones. Santino always went that extra mile to build strong relationships with all his co-workers and always made sure that the client came first.

Santino is a knowledgeable, results-oriented Project Manager who builds strong relationships with his clients. As Project Manager for the redesign and build of The International Centre’s new website, he was able to plan and execute a highly detailed project efficiently while under tight deadlines and budget. As his client, I always felt I was a priority. He is professional, accommodating and committed and a pleasure to work with. Highly recommended.

Santino was my go-to contact for website support for close to 4 years. He is professional, personable, and a delight to work with. Whether I needed a simple question answered, changes to be made to the website, or even direction on how to complete website edits on my own, Santino was readily available to address whatever task I had at hand and was able to complete those tasks promptly. He took the time to understand our organization’s needs which made everything much easier, as I never had to ask or explain twice. Overall Santino provided excellent customer service, and kept us very happy clients!