Hi! I’m Santino Cosentini

Experienced Project Manager and Client Services Specialist

RESUME

About Me

I am passionate about technology. I have been using computers my whole life. I made my first website, a Nintendo 64 fan page, when I was 14 years old.

I know every single part of what it takes to manage, develop, implement, and deploy web based applications. From the initial client meeting; where i’m able to understand the client’s needs, translate their needs to the developers in a way they can understand, to overseeing and managing the development process from initial design phase to custom development, implementation and deployment.

My Specialties

Project Management

From initial design phase to full deployment

Client Services

Always working closely with clients to exceed expectations

Communication

Excellent communication skills both verbal and written

Skills & Abilities

Microsoft Office Suite (Word, Excel, Project, PowerPoint, Visio, etc)
CMS (WordPress, Drupal, Joomla, etc)
Programming (.NET VB, C#, SQL, PHP, MySQL, Javascript)
Amazon Web Services
IIS / Apache

Hobbies & Interests




  • Music



  • Formula 1



  • Hockey



  • Technology



  • Food

Education & Experience

Jun 2016 - Jan 2018 SoCast Digital Client Success Specialist
Aug 2015 - Apr 2016 Glacier-Digital Client Services Manager
Nov 2011 - Aug 2015 Glacier-Digital Project Manager
Jun 2009 - Oct 2011 Glacier-Digital Web Application Developer
Jan 2007 - Present SC Digital Media Owner
Jan 2005 - Oct 2005 Glacier-Digital Junior Web Developer
2002 - 2005 Sheridan College eCommerce Management

TESTIMONIALS

10+ years of experience with hundreds of happy clients!

I've worked along side Santino for many years. He's always been professional and always took extra care to ensure the client's needs were met. He is a quick learner and is always great to bounce ideas off of and brainstorm new ones. Santino always went that extra mile to build strong relationships with all his co-workers and always made sure that the client came first.
Daniel John, Paid Media Specialist, iProspect
Santino is a knowledgeable, results-oriented Project Manager who builds strong relationships with his clients. As Project Manager for the redesign and build of The International Centre’s new website, he was able to plan and execute a highly detailed project efficiently while under tight deadlines and budget. As his client, I always felt I was a priority. He is professional, accommodating and committed and a pleasure to work with. Highly recommended.
Karen Wren, Director of Marketing, The International Centre
As the owner of customer onboarding at SoCast, Santino played a critical role in retaining and growing clients. He was accountable for managing a funnel of between 100 and 150 licenses for clients across multiple countries and levels of technical knowledge. He showed himself to be a resilient problem solver who built strong client relationships, balanced competing priorities and used his strong technical skills to overcome implementation hurdles. As a result, we were able to dramatically decrease our onboarding costs while also improving customer satisfaction. In addition, he was a great presence in the office, with a positive attitude and strong sense of humour!
Tom Hrubes, Director of Customer Success, SoCast Digital
Santino was my go-to contact for website support for close to 4 years. He is professional, personable, and a delight to work with. Whether I needed a simple question answered, changes to be made to the website, or even direction on how to complete website edits on my own, Santino was readily available to address whatever task I had at hand and was able to complete those tasks promptly. He took the time to understand our organization’s needs which made everything much easier, as I never had to ask or explain twice. Overall Santino provided excellent customer service, and kept us very happy clients!
Stefanie Martin, Marketing Coordinator, The Burlington Performing Arts Centre

CONTACT

Don’t hesitate to
contact me!